Latest Car News From DIGIADS

Latest Car News

New Car Review Areas

General Car Topics

PRC Appoints Frank Veros as VP Responsible for Automotive Vertical


March 2007
 Filed under: CORPORATE Car News | CORPORATE Headlines
FT. LAUDERDALE, Fla., March 29 /PRNewswire/ -- PRC, one of the nation's leading providers of outsourced customer management, announced today that Frank Veros will be leading the Company's automotive businesses as Vice President of the newly established automotive vertical. Based in PRC's Corporate Headquarters in Ft. Lauderdale, Mr. Veros will oversee all of PRC's automotive related clients as well as the development of new business in this sector.

Joining PRC with a legendary reputation in automotive customer service, Mr. Veros was with Ford Motor Company for over 30 years and held numerous leadership roles in Ford's Marketing, Sales and Services Divisions. In 1982, he was responsible for launching Ford's first Dealer Call Center, as well as successfully leading the integration of the U.S. and Canadian call center operations for vehicle order processing.

"Frank is considered to be a pioneer in the automotive customer service industry and we are thrilled that he brings his experience and business savvy to PRC," said John G. Hall, PRC CEO.
Joseph G. Livingston, PRC's President and COO added, "When Frank joined PRC, our company instantly became a formidable force in the automotive customer service industry. There is no-one else who betters understands the automotive industry and its customers, and I look forward to the many directions Frank takes this PRC vertical."

"I was impressed with PRC's desire and dedication to compete in the automotive world, and I'm looking forward to growing and building the ultimate customer service solution," said Mr. Veros. "The difference in the quality of cars being made today is becoming minimal. The tiebreaker between companies is in customer service. By focusing on the customer, PRC will provide true value for these companies, allowing them to concentrate on product and market share."

In 1993, Mr. Veros established Ford's Business Assistance Center that strategically integrated their key dealer and fleet call centers into one organization, sharing one common facility, technology and internal processes. In 2001, Mr. Veros was named Manager of the Year for the US by the Call Center Networking Group (CCNG) for his outstanding leadership.

Mr. Frank Veros received his B.S. degree in Marketing and his MBA from University of Detroit Mercy with post graduate work at Duke and the University of Paris.

About PRC

PRC manages customer relationships for some of the world's most brand focused corporations. With nearly 25 years of experience, PRC delivers solutions that support communications to target, acquire, grow, retain and develop customer relationships that deliver a positive return on their clients' investment. The Company is organized into two groups: Business-to- Consumer solutions team focused directly on customer management and the Business-to-Business solutions team focused directly on enhancing sales and marketing efforts. Headquartered in Ft. Lauderdale, Florida, the Company employs over 14,000 associates worldwide through its global network of centers. For more information, visit http://www.prcnet.com/

Source: PRC

Latest CORPORATE Headlines

Latest Car News

All images courtesy of and copyright their respective manufacturers, unless otherwise indicated. They may not be reproduced or retransmitted in any way without the express written permission of their respective owners. All trademarks are the property of their respective owners. Model news and specifications are presented as provided by manufacturer, and do not necessarily reflect the opinions of DIGIADS. No warranty is made by DIGIADS with respect to the accuracy or timeliness of the information contained herein.
Copyright © 2000-2024 DIGIADS Australia All Rights Reserved. Contact Us
Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the DIGIADS Privacy Policy and User Agreement. 		Loading...