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Alan McLaren Appointed Vice President, Customer Services for Mercedes-Benz USA


March 2007
 Filed under: MERCEDES Car News | MERCEDES Headlines
MONTVALE, N.J., March 5 /PRNewswire/ -- Mercedes-Benz USA (MBUSA) today announced the appointment of Alan McLaren to vice president of customer services, effective immediately. McLaren replaces Klaus Ulkann who is retiring from the company after more than 30 years of service with the DaimlerChrysler organization, the past seven with MBUSA.

In his new role, McLaren will be responsible for all customer service operations, engineering services, after-sales marketing & logistics, engineering services as well as MBUSA's award-winning customer assistance center.
McLaren comes to MBUSA with eight years experience with DaimlerChrysler abroad. Most recently, McLaren served as managing director for all DC-owned retail operations in the Australia/Pacific region with responsibility for the sales, service and parts operations of Mercedes-Benz passenger car dealerships, commercial vehicle dealerships and body shops. Prior to assuming his role as managing director there in 2005, McLaren spent three years as senior executive and general manager of the DaimlerChrysler Truck Group. He began his career with DaimlerChrysler in 1999 as senior manager for Freightliner Trucks for DC Australia/Pacific in Melbourne.

McLaren holds a diploma in sales and marketing from the Australian Institute of Management. A native of Australia, McLaren will relocate to Mahwah, New Jersey.

Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. More information on MBUSA and its products can be found on the Internet at http://www.mbusa.com/ and http://www.maybachusa.com/ .

Source: Mercedes-Benz USA

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