All MINI FS customers in parts of Louisiana, Mississippi, Alabama and Florida are encouraged to contact the customer call center toll-free at 866-646-4463 at their convenience to discuss a payment option appropriate to their specific circumstances. "In light of the tragedy and destruction left in the wake of this natural disaster, we want to be sure that our customers affected by Katrina do not experience any additional anxiety over late or missed car payments," said Ed Robinson, chief executive officer for the BMW Financial Services, Americas Region which includes MINI FS. "We will work with each and every one individually – customers with leases and retail contracts alike – to arrive at a suitable arrangement." MINI Financial Services MINI Financial Services is a component of BMW Financial Services NA, LLC which was established to support the sales and marketing efforts of the BMW Group in North and Latin America including MINI brand passenger vehicles. With more than $19 billion in managed assets and nearly 500,000 customers, BMW FS leases or finances more than half of the new BMW Group vehicles sold in the U.S. BMW FS employs more than 700 people, most of whom are located in the Dublin, Ohio Customer Service Center. |